Inside Nova Scotia’s Only Novair Heat Pump Showroom: Rebates, Cold-Climate Performance, and Professional Installation (2025 Guide)

Nova Scotia’s Only Dedicated Novair Heat Pump Showroom

Novair operates the only fully branded heat pump showroom in Nova Scotia, located at 121 Ilsley Ave #116, Dartmouth, NS, B3B 1S4. The space is built for homeowners and contractors who want to evaluate real systems before installation. Unlike online catalogs or generic HVAC dealers, the Dartmouth showroom displays operational Novair units so visitors can see performance, sound levels, airflow, controls, and build quality firsthand.

The showroom functions as a technical resource center. Homeowners can compare ductless and ducted systems, understand low-temperature performance requirements for Nova Scotia’s climate, and receive guidance on rebate eligibility. Contractors can review equipment specs, view installation configurations, and access authorized Novair support.

All systems sold through the showroom are installed by certified professionals. Novair does not supply equipment for DIY installations. The showroom team pairs homeowners with authorized installers across HRM and surrounding regions to ensure proper sizing, commissioning, and rebate compliance.

What You’ll Find Inside the Novair Dartmouth Showroom

The Dartmouth showroom is organized as a technical display center where visitors can examine Novair equipment, compare system types, and receive professional guidance on model selection, sizing, and rebate eligibility. The space supports both homeowners and contractors who want hands-on access to the complete Novair lineup.

Display Units Across All System Types

The showroom includes full-size Novair heat pump displays covering:

• Ductless wall-mounted units for targeted room conditioning

• Multi-zone system configurations with several indoor unit options

• Central ducted heat pumps for whole-home heating and cooling

• Floor console models often used in older homes or low-wall installations

These displays allow visitors to evaluate build quality, physical dimensions, appearance, and installation requirements.

Technical Information and Product Comparison Area

Visitors can review:

• Indoor and outdoor unit construction

• Refrigerant line requirements

• Available system sizes and BTU capacities

• Performance data sheets for low-temperature operation

• Efficiency values including HSPF2, SEER2, and COP

• Control options including compatibility with smart thermostats

Staff provide clear explanations of how each system performs in the Halifax and Dartmouth coastal climate where humidity and freeze-thaw cycles influence heat pump selection.

Installer and Contractor Support Area

Contractors and approved partners can access:

• AHRI match listings

• Required installation clearances

• Electrical load and breaker requirements

• Recommended routing and mounting practices

• Commissioning checklists

• Warranty registration guidelines

This ensures installation quality is consistent with Novair technical standards and meets rebate program requirements.

Industry Leading Warranty on Every Unit

All Novair systems come with a 10 year parts warranty and a 10 year labour warranty included as standard. This level of protection is among the strongest offered in the Canadian heat pump industry. No upgrade packages are required.

Purpose of the Showroom

The showroom removes uncertainty. Instead of relying on online images or generic HVAC retailers, visitors can physically compare Novair systems, collect accurate technical information, and identify the correct model for their home and heating load before installation.

Why Novair Heat Pumps Are Built for Nova Scotia’s Climate

Nova Scotia has a coastal climate that places heavier demands on heat pump systems than most regions in Canada. Cold wet air, freeze and thaw cycles, salt exposure, and extended periods below freezing all affect performance and reliability. Novair heat pumps are engineered specifically for these conditions, making them an appropriate choice for homes across Halifax, Dartmouth, HRM, and rural Nova Scotia.

Cold Climate Performance

Novair systems are designed to maintain stable heating output in low temperatures. Key operational characteristics include:

• Consistent capacity at minus fifteen degrees Celsius

• Operation to minus thirty and minus thirty five degrees Celsius depending on model

• High HSPF2 values that meet or exceed Efficiency Nova Scotia requirements

• Variable speed inverter compressors that reduce temperature swings and maintain comfort in difficult weather

These characteristics ensure that homes remain warm during Maritime winters without relying heavily on backup heat sources.

Coastal and Salt Air Durability

Nova Scotia’s coastline increases the likelihood of corrosion and moisture related wear. Novair equipment is built to address these conditions through:

• Corrosion resistant coil coatings

• Weather resistant outdoor housings

• Drainage designs that limit ice buildup

• Components selected to operate in humid and salty environments

This focus on durability reduces failure rates for homes located in HRM coastal zones or near the Atlantic shoreline.

Performance in Unstable Weather

Nova Scotia experiences swings between freezing and above freezing temperatures, along with high humidity and freezing rain. Novair systems handle these conditions using:

• Advanced inverter control logic that adjusts output during rapid temperature changes

• Reliable low temperature operation that minimizes reliance on auxiliary heat

• Defrost cycles optimized for wet cold conditions to protect efficiency and maintain steady operation

Comfort and Noise Control

Novair heat pumps use multi speed indoor fans and quiet outdoor compressors to maintain comfort in dense residential areas. This is important in communities within the Halifax Regional Municipality where homes are often close together and noise levels matter.

Summary

Novair heat pumps are engineered for the exact conditions found in Nova Scotia. Their low temperature capability, corrosion resistance, performance stability, and quiet operation make them a suitable choice for homeowners who need dependable heating during long and unpredictable Maritime winters.

Professional Installation Only — No DIY

All Novair heat pump systems in Nova Scotia are installed exclusively by certified professionals. The Dartmouth showroom does not sell equipment for homeowner installation. This policy protects performance, ensures rebate eligibility, and maintains long-term reliability for every system placed in service.

Why Professional Installation Is Required

Nova Scotia’s climate and housing stock require precise installation standards. Key factors include:

• Accurate heat loss calculations for older homes, multi-level layouts, and coastal properties

• Correct line set sizing and routing to maintain efficiency

• Proper electrical load assessment and breaker sizing

• Outdoor clearances that account for snow, ice, and airflow restrictions

• Commissioning steps that align with AHRI match requirements

• Compliance with rebate rules from Oil to Heat Pump Affordability, Efficiency Nova Scotia, and Canada Greener Homes

Any deviation from these standards can reduce performance or void rebate eligibility. Certified installers ensure the system is configured to handle Nova Scotia’s freeze-thaw cycles, humidity variations, and low outdoor temperatures.

Homeowner Pairing With Authorized Installers

The showroom provides a guided process for matching homeowners with qualified Nova Scotia installers. This includes:

• Reviewing property details and layout

• Identifying the correct system size

• Selecting the right indoor and outdoor unit combination

• Connecting the homeowner with an authorized installer who serves their region

This approach eliminates guesswork and prevents undersized or incorrectly installed systems.

Benefits of Professional Installation

A certified installation provides the following advantages:

• Maximum efficiency and comfort

• Lower operating costs

• Full eligibility for available rebates

• Proper commissioning and performance testing

• Protection of the 10 year parts and 10 year labour warranty

Every Novair system installed in Nova Scotia is supported by proper documentation, accurate AHRI matches, and a complete warranty record. This ensures consistent performance throughout the system’s lifespan.

2025 Heat Pump Rebates in Nova Scotia

Nova Scotia has one of the strongest incentive environments in Canada for homeowners transitioning to high efficiency electric heat pumps. The current rebate structure is centered on income-qualified support for oil-heated homes, with additional provincial programs available for moderate and low income households. The information below reflects the active programs in 2025 and excludes discontinued initiatives such as the Canada Greener Homes Grant.

Oil to Heat Pump Affordability Program

Funding available: Up to 15000 dollars

Program type: Income qualified

Administrator: Efficiency Nova Scotia

Purpose: Support low and moderate income households switching from oil to a cold climate heat pump

This is the primary and highest value rebate available in Nova Scotia for heat pumps. It is specifically designed for homeowners who heat with oil and meet the required income thresholds.

Eligibility Requirements

To qualify for this program, the homeowner must meet all of the following criteria:

• The home must be heated with oil.

• A minimum of 500 litres of oil must have been purchased within the last 12 months.

• The applicant must own the home.

• The household must meet the federal income requirements for the program.

• The home must be located in Nova Scotia.

• The heat pump must be a cold climate system approved for this program

.• Installation must be completed by an eligible professional contractor.

What the Program Covers

• Supply and installation of a cold climate heat pump

• Electrical upgrades if required

• Removal of oil equipment when applicable

• Direct to contractor payment for the OHPA portion

• A separate 250 dollar federal payment listed under the Natural Resources Canada summary of the program

How the Program Pays Out

Efficiency Nova Scotia issues the OHPA incentive directly to the contractor once the installation is completed and all required documents are submitted. This reduces out-of-pocket costs for qualifying homeowners and eliminates the need to wait for reimbursement.

Interaction With Other Nova Scotia Programs

The OHPA program can operate alongside other Efficiency Nova Scotia programs, but each program has its own separate process.

For example:

• Moderate Income participants must still complete a Home Energy Assessment

.• Home Warming recipients follow a separate pathway based on income.

• Some upgrades may be covered by one program while the heat pump is covered by OHPA.

OHPA cannot be combined with any discontinued programs such as the former Canada Greener Homes Grant.

Moderate Income Efficiency Program

Funding: Varies depending on upgrade type

Program type: Income qualified

Administrator: Efficiency Nova Scotia

The Moderate Income Efficiency Program provides additional support for homeowners who do not qualify for low income programs but still fall within the moderate income range. This program can include rebates for heat pumps along with insulation, draft proofing, and other energy efficiency improvements.

Requirements

• A Home Energy Assessment is required.

• Both pre and post assessments must be completed.

• Funding amounts depend on the assessment results and recommended upgrades.

• May operate alongside the OHPA program if the homeowner qualifies for both, but each program follows its own rules.

This program is an important supplement for households that may not qualify for the maximum OHPA benefit.

Home Warming Program

Funding: Can cover 100 percent of eligible upgrades for qualifying households

Program type: Low income support

The Home Warming Program is designed for low income Nova Scotia households. It provides free energy efficiency upgrades which may include insulation, air sealing, and in some cases a heat pump.

Key Features

• Free Home Energy Assessment.

• All recommended upgrades are provided at no cost for qualifying homeowners

.• Focuses on reducing energy bills for low income households.

• Runs independently of the OHPA program but may serve similar households depending on income qualification.

Heating Assistance Rebate Program

Rebate: 600 dollars

Purpose: General heating bill support

Not a heat pump rebate

Although not a heat pump incentive, the Heating Assistance Rebate Program is commonly referenced by Nova Scotia homeowners because it provides a one time payment to help with heating costs. This rebate is separate from any heat pump program and does not affect heat pump incentive eligibility.

Programs No Longer Available

Canada Greener Homes Grant

The Canada Greener Homes Grant previously offered up to 5000 dollars for heat pumps and energy efficiency upgrades. This program is no longer available for new applicants in Nova Scotia and should not be listed as a current rebate option.

Summary for Homeowners

Nova Scotia’s active rebates for 2025 focus on supporting the transition away from oil heating and assisting income qualified households with efficiency upgrades. The Oil to Heat Pump Affordability Program remains the largest and most impactful incentive, offering up to 15000 dollars for eligible homes. Moderate and low income programs provide additional support based on home energy assessments. All active programs require proper documentation and approved professional installation to ensure compliance.

How to Choose the Right Novair Heat Pump for Your Home

Selecting the correct heat pump for a Nova Scotia home requires precise evaluation of building type, heating load, climate conditions, and installation parameters. Novair systems are engineered for cold climate regions, but proper model selection is essential for stability, efficiency, and rebate eligibility. The Dartmouth showroom provides direct access to equipment, technical data, and specialist guidance to support accurate decision making.

Evaluate Home Type and Heating Load

Heating requirements vary across Nova Scotia depending on home design, age, and insulation. Important factors include:

• Square footage and layout, including multi level structures

• Insulation quality, especially in older homes built before 1990

• Current heating system type such as oil, baseboard, or forced air

• Specific room usage and zoning requirements

Choose Between Ductless and Ducted Systems

Novair provides several system configurations:

• Ductless systems for targeted zone heating or homes without ductwork

• Ducted systems for whole home heating using existing or upgraded ducting

• Multi zone setups to connect several indoor units to one outdoor unit

Showroom staff outline which system configuration fits each home type.

Match System Size to Heating Requirements

Proper sizing ensures performance and energy efficiency

.• Oversized systems wear prematurely and provide unstable indoor temperatures

• Undersized systems rely too heavily on backup heat sources

• Installers complete heat loss calculations specific to Nova Scotia’s climate

Select the Correct Low Temperature Mode

lCold climate suitability is essential for Nova Scotia homes.

• Most Novair heat pumps maintain 100 percent of their rated heating capacity down to minus fifteen degrees Celsius

• Systems continue operating effectively to minus thirty or minus thirty five degrees Celsius depending on the model

• Performance remains stable during freezing rain, humidity shifts, and rapid temperature drops

• Inverter technology adjusts output in real time for consistent indoor comfort

Prioritize HSPF2 Ratings

HSPF2 is the most important efficiency metric for Nova Scotia.

• Higher HSPF2 equals lower seasonal heating costs

• Efficiency Nova Scotia rebate levels are based on HSPF2 thresholds

• Novair cold climate models provide strong HSPF2 performance for both savings and rebate compliance

Verify Rebate Compatibility

To qualify for rebates, systems must meet strict criteria.

• Cold climate designation

• Correct AHRI matched combination

• Professional installation

Homeowners can review rebate eligibility directly at the Dartmouth showroom by booking an appointment with a specialist who will determine whether the Oil to Heat Pump Affordability Program or an Efficiency Nova Scotia pathway applies.

Assess Electrical Requirements

Professional installers evaluate breaker size, panel capacity, and routing.

• Necessary electrical upgrades are completed during installation

• Some upgrades may be supported under qualified rebate programs

Use Professional Installers Only

All Novair systems are installed by certified technicians to ensure:

• Correct system selection and placement

• Full commissioning and performance testing

• Warranty activation• Compliance with provincial rebate requirements

• Long term heating reliability in Nova Scotia’s climate

This ensures each Novair installation operates at peak capacity, provides consistent winter performance, and achieves the expected cost savings.

Frequently Asked Questions

This FAQ section is engineered for high informational depth and structured clarity. It is suitable for inclusion in a long-form blog, landing page, or standalone Nova Scotia heat pump information hub.

What makes Novair heat pumps suitable for Nova Scotia winters?

Novair heat pumps are designed for cold climate performance. Most models maintain 100 percent of their rated heating capacity at minus fifteen degrees Celsius and continue reliable operation down to minus thirty or minus thirty five degrees Celsius depending on the unit. This ensures stable heating output during Maritime winters that include wet cold, freezing rain, and rapid temperature drops. High HSPF2 values also ensure cost efficient operation throughout the heating season.

Do Novair heat pumps qualify for Nova Scotia rebates?

Yes. Novair cold climate models meet the specifications required for the Oil to Heat Pump Affordability Program and several Efficiency Nova Scotia pathways. Systems installed through the Dartmouth showroom use verified AHRI matched combinations and are always installed by certified professionals, which is mandatory for rebate eligibility. Homeowners can review their exact rebate qualification by booking an appointment with a specialist at the showroom.

Can I walk into the Dartmouth showroom and view systems in person?

Yes. The showroom at 121 Ilsley Ave Unit 116 in Dartmouth is open to homeowners and contractors who want to see Novair equipment, compare system types, and discuss installation requirements. Appointments are recommended for homeowners who want detailed rebate guidance or technical model selection support.

Do you sell Novair heat pumps for DIY installation?

No. Novair heat pumps are available exclusively through professional installation. DIY installations are not permitted because they fail to meet required commissioning, electrical, safety, and rebate compliance standards. Professional installation is also required to activate the 10 year parts and 10 year labour warranty that comes standard with every Novair system.

What is the warranty on a Novair heat pump?

Every Novair system includes a 10 year parts warranty and a 10 year labour warranty, both included as standard at no extra cost. This is one of the strongest warranty packages available in the Canadian heat pump market. Warranty coverage is only valid when installation is completed by certified Novair installers.

What is the most important efficiency rating for Nova Scotia homeowners?

HSPF2 is the single most important efficiency metric for Nova Scotia.It measures seasonal heating performance under updated industry testing standards. Efficiency Nova Scotia uses HSPF2 thresholds to determine rebate eligibility and rebate amounts. Higher HSPF2 values mean lower operating costs and better long term heating efficiency.

Do I need a Home Energy Assessment to qualify for rebates?

The requirement depends on the program:

• Oil to Heat Pump Affordability Program: No energy assessment required.

• Moderate Income Program: Home Energy Assessment is required.

• Home Warming Program: Assessment is included as part of the program.

The discontinued Canada Greener Homes Grant required assessments, but that program is no longer available.

Can contractors visit the Dartmouth showroom for technical support?

Yes. Contractors can review product specifications, AHRI matches, electrical requirements, clearances, and installation guidelines. This ensures proper system selection and compliance with provincial incentive requirements. Contractor partnerships are available through the showroom.

What type of heat pump is best for my home?

The correct system depends on

:• Home size and insulation

• Layout and number of floors

• Existing ductwork

• Current heating system

• Required BTU capacity

• Rebate eligibility requirements

• Local electrical capacity

A specialist consults with the homeowner in the showroom to select the correct system and confirm the appropriate configuration.

How much can I save by switching to a Novair heat pump?

Savings vary by home type but are typically:

• 40 to 65 percent compared to oil heating

• 30 to 50 percent compared to electric baseboards

• Additional savings if home insulation is upgraded under Moderate Income or Home Warming programs

Exact performance depends on sizing accuracy, insulation levels, and installation quality.

Do Nova Scotia rebates cover electrical upgrades or oil tank removal?

If the homeowner qualifies for the Oil to Heat Pump Affordability Program, the program typically covers:

• Electrical panel upgrades (when required)

• Wiring modifications

• Removal of oil heating equipment, including tanks (when applicable)

Efficiency Nova Scotia rebates may contribute toward electrical adjustments depending on the specific program rules

.

Do Novair heat pumps work during freezing rain and coastal humidity?

Yes. Novair systems are engineered for environments with wet cold and coastal conditions. Outdoor units use corrosion resistant coil coatings, optimized drainage pathways, and inverter logic that maintains heating performance during humidity spikes, freezing rain, and coastal salt exposure.

How do I start the process?

Homeowners can visit the Dartmouth showroom or schedule an appointment with a Novair specialist to:

• Review rebate eligibility

• Compare system types

• Evaluate heating load requirements

• Confirm installation details

• Receive a quote

• Get paired with a certified professional installer

Visit the Novair Dartmouth Showroom

The Novair Dartmouth showroom is the central hub for homeowners and contractors in Nova Scotia who want verified information, professional guidance, and direct access to Novair cold climate heat pump systems. It is the only dedicated Novair showroom in the province and provides a controlled environment where customers can evaluate equipment, understand model differences, and review installation and rebate requirements with trained specialists.

Location121 Ilsley Avenue, Unit 116Dartmouth, Nova ScotiaB3B 1S4

Purpose of the ShowroomThe showroom functions as a technical and educational centre. Visitors receive accurate guidance on:

• Cold climate performance requirements for Nova Scotia

• Ductless versus ducted system selection

• System sizing and heat loss considerations

• Rebate eligibility under the Oil to Heat Pump Affordability Program

• Moderate Income and Home Warming program pathways

• HSPF2 importance and performance thresholds

• AHRI matched combinations required for rebate approval

• Warranty registration steps and installation standards

All information is based on the specifications of Novair heat pumps that are built for cold climate operation and designed to meet provincial and federal program requirements.

What You Can Do at the Showroom

• Examine full size Novair heat pump displays

• Review technical data sheets and performance charts

• Speak directly with specialists trained in Nova Scotia rebate programs

• Confirm which Novair system is appropriate for your home

• Identify the correct BTU capacity for your heating load

• Review electrical requirements before scheduling installation

• Book an on site assessment with a certified installer

• Begin the rebate qualification process

• Request a detailed written quote for your installation

Professional Consultation

The Dartmouth showroom operates on an appointment supported model to allow time for detailed discussions. A Novair specialist will:

• Review your home details

• Identify applicable rebate programs

• Explain the differences between models

• Confirm the correct configuration for your home

• Coordinate with a certified installer in your region

• Provide documentation needed for rebates and installation planning

This process ensures decisions are based on correct technical criteria rather than assumptions or generic sales information.

Who Should Visit the Showroom

• Homeowners switching from oil

• Homeowners upgrading from baseboard or older heat pumps

• Moderate income households exploring additional efficiency upgrades

• Contractors seeking accurate product information

• New home builders requiring cold climate systems

• Anyone needing reliable information about Nova Scotia’s heat pump rebate environment

Warranty Support and Registration

Every Novair system comes with a 10 year parts warranty and a 10 year labour warranty when installed by an authorized professional. Showroom staff explain warranty activation, documentation, and what is covered over the system’s life.

How to Book an Appointment

Appointments can be scheduled to guarantee specialist availability and proper review time. During the visit, homeowners can complete rebate pre qualification screening and receive a detailed recommendation tailored to their home.